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KANSAS AUTOMOBILE INSURANCE PLAN
 
  Address: Mail Applications To:
Phone: 1-785-273-6300
Fax: 1-785-273-9065
 
  2704 NW Topeka Blvd., Suite B
Topeka, KS. 66617
P.O. Box 8789
Topeka, KS. 66608
 
     
 
 
  Continue to: Kansas Automobile Insurance Plan Continue to: Kansas Automobile Assigned Claims Plan  
 
 
 
***Job Opening***

Insurance Plan Manager

 

 

Do you have insurance experience and knowledge that you would like to use in a unique, rewarding way? The Kansas Automobile Insurance Plan / Kansas Automobile Assigned Claims Plan (KAIP/KAACP) is seeking a Plan Manager with these qualities.

In the role of Plan Manager, you will use your insurance knowledge and experience to provide peace of mind to the people of Kansas.  The Plan Manager oversees the state’s residual market for automobile insurance, which offers automobile insurance coverage to those who are unable to obtain coverage in the voluntary insurance markets.  You will work closely with the Kansas Insurance Department and AIPSO (Automobile Insurance Plans Services Office), as well as with the plan’s Governing Board, as you administer the plans.  In addition, you will advocate for the plan and train insurance producers on how to properly utilize the plan for their policyholders. Only serious, qualified individuals should apply. 

To apply for this position, please email your resume, the downloadable job application (see below) and a cover letter introducing yourself, your background, and how your experience aligns with this role (all email attachments should be in Word or PDF format) to: Michele Morgan at michele.morgan@aipso.com

DOWNLOADABLE JOB APPLICATION FILLABLE PDF FORM
Use the KAIP & KAACP JOB APPLICATION link (below) to download the Job Application
fillable PDF form. Once you have downloaded the Job Application form to your computer please use Adobe Acrobat Reader to open, complete and save the fillable application form. Print the completed job application form, sign and date the printed form and then scan the signed printed form into PDF format. Please attach this scanned PDF file along with the required aforementioned documents, to the email you send to Michele Morgan.

 


 POSITION DESCRIPTION

 

Title:                                          Manager
Organization:                             Kansas Automobile Insurance Plan and Kansas Automobile Assigned Claims Plan
Starting Salary Range:              $80,000-$100,000
Benefits:                                    Medical, Dental, Paid Time Off, Retirement Plan
 

POSITION SUMMARY
The Plan Manager is appointed by the Kansas Automobile Insurance Plan (KAIP) and Kansas Automobile Assigned Claims Plan (KAACP) Governing Board and is granted the authority and responsibility for the effective management of the Plans. Responsibilities include the day-to-day operation of the Plans, the administering of Plans provisions, rules, directives and objectives in compliance with Plans provisions and local, state and federal regulations. The Manager reports to the Governing Board of the Plans.
POSITION REQUIREMENTS

Previous experience in an insurance position and or college degree or experience in a relevant field is desired, however, completion of specialized insurance courses, such as CPCU, CIC, CISR or other accredited insurance designations may satisfy educational and experience requirements. This position is an In-Office postion with limited virtual work flexibility. The Plan office is in Topeka, KS.

 


 JOB DUTIES

 

Title:                                          Manager
Organization:                             Kansas Automobile Insurance Plan and Kansas Automobile Assigned Claims Plan
 

DUTIES AND RESPONSIBILITIES OF THE KANSAS AUTO INSURANCE PLAN
1. Plans and directs the day-to-day operation of the Plan. Assures the best use of human and technological resources in the assignment of insurance applications, the providing of service to producers and insurance consumers, and achieving the purpose and objectives of the Plan.

2. Staffs the Plan. Hires, trains, develops, supervises and evaluates performance of Plan staff.

3. Prepares the annual financial budget for Governing Board approval. Receives member company assessments from AIPSO, deposits, disburses, and accounts for Plan funds. Reports the Plan’s financial status to the Governing Board and to Plan auditors/accountants. Provides documents and information needed by accountants to audit the Plan and to file tax returns.

4. Assigns private passenger and commercial auto insurance applications to the insurance service provider. Reviews applications for eligibility, adequacy of deposit premium, and completeness of the application. Interacts with producers (agents) and service provider personnel to obtain maximum results in the accurate and timely submission of applications, assignment, and issuance of policies in accordance with Plan provisions and Kansas statutes.

5. Interacts with the Plan’s contract administrator (AIPSO) on statistical reporting, actuarial/rating, filing of Plan amendments, personnel and other services provided the Plan by AIPSO. Prepare each filing for presentation to the Governing Board for review and approval.  Upon approval by the Governing Board submit the filings to the Kansas Insurance Department for approval.

6. Continually assesses Plan provisions, rules, and needs. Recommends corrective measures or Plan amendments to the Governing Board to keep the Plan contemporary with residual market trends and the needs of Kansas residual market consumers.

7. Explains or interprets Plan provisions and rating rules to producers, insurers, and servicing providers. Interacts with producers and service provider’s underwriters to resolve disputes. Issues directives when necessary. Verify that private passenger rates downloaded on the system are correct by of testing a number of different scenarios

8. Interacts with Kansas Insurance Department staff on matters involving the Department. Responds to complaints or concerns. Makes necessary Plan filings with the Department.

9. Secures meeting sites, prepares agendas, management and financial reports, meeting minutes of the Governing Board and KAIP subcommittees, agenda business items for consideration and action for regular meetings, the Annual Meeting and subcommittee meetings and assists Chairperson of the Governing Board in conducting meetings. Prepares and makes available to member companies and the Kansas Insurance Department the Plan’s Annual Report in January.

10. Assists producers with the development of premium estimates for private passenger auto and commercial auto risks seeking coverage through the Plan. Responds to producer inquiries regarding proper coverage and coverage forms available through the Plan to enable the producer to advise clients of the coverage options available through the Plan.

11. Maintains Plan’s office and premises, office equipment, phone system, computer equipment and software, files, reports, records and off-premises record storage. Assures workers compensation insurance, crime insurance, and insurance covering premises and equipment are in place.

12. Conducts insurance training sessions for producers. Training covers all personal lines (private passenger auto, named non-owner, motorcycles, motor homes, and miscellaneous private passenger autos) and commercial lines (trucks, tractors & trailers, public autos including buses, taxis, and limos, business private passenger type autos, garage auto dealers and garage service/repair operations, hired and non-owned liability, and miscellaneous commercial autos) written through the Plan.

13. Handles the reporting of data biweekly from the payroll provider to the pension and 401 K account managers. Verify that the data is correct and provide any changes deemed necessary.

14. Perform audits of the service provider’s mechanisms including policy issuance, agents’ procedures, and premium refunds.

15. Monitors, evaluates and makes necessary recommendations/changes to keep all data on the computer system and on the website safe and secure.  This includes reviewing new security protocols and program upgrades and determining what is best for the Plan from a customer needs, functionality and budgetary perspective.

16. Supervise the overall maintenance of the KAIP portion of the office building and work with the other building owners to maintain the entire building.

17. Occasional travel is expected to effectively conduct business meetings and maintain business relationships.

ADDITIONAL DUTIES OF KANSAS AUTOMOBILE ASSIGNED CLAIMS PLAN
18. Responsibilities include the day-to-day operation of the Plan, and the administering of Plan provisions as established.

19. Assigns applications for personal injury protection benefits to the Plan’s servicing companies for determination of eligibility and payment of eligible benefits. Interacts with medical service providers, servicing company personnel, and claimants to obtain maximum results in the timely and accurate payment of eligible benefits.

20. Explains or interprets the Plan and its provisions, personal injury protection coverages, and claim procedures to claimants or their representatives, medical service providers, and servicing company representatives. Interacts with claimants or service providers and servicing company representatives to resolve disputes and issues directives when necessary.

21. Occasional travel is expected to effectively conduct business meetings and maintain business relationships.

EXPECTATIONS
Organizational Effectiveness: The Plan Manager is responsible for planning, implementing, and overseeing the insurance assignment process, staffing the tasks, and seeing that the Plan functions efficiently with a knowledgeable and courteous staff. Performance is measured by the number of complaints regarding Plan service and the satisfaction, or dissatisfaction, of producers, policyholders, service provider’s representatives or company representatives who come in contact with Plan staff.

Planning and Needs Assessment: The Plan Manager is responsible for seeing that Plan provisions, rules and rates, coverage forms and endorsements, and over-all objectives are relevant and current with countrywide residual market provisions and the needs of Kansas residual market consumers. Uses current technologies and develops staff to facilitate meeting future needs.

Funding and Control: The Plan Manager prepares the budgets for both Plans to secure adequate operating funds through assessment of member companies by the contracted central processor. Performance is measured by how well internal financial controls are maintained with oversight and how receipts and disbursements are accounted for and reported to the Governing Board and Plan auditors.


REQUIRED COMPETENCIES
• Ethics - Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and upholds organizational values.

• Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Treats others with consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.

• Judgment - Displays willingness to make decisions, exhibits sound and accurate judgment, supports and explains reasoning for decisions and includes appropriate people in decision-making process.

• Quality - Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance and monitors own work to ensure quality.

• Leadership - Displays passion and optimism, Inspires respect and trust, mobilizes others to fulfill the vision, or provides vision and inspiration to peers and subordinates. Exhibits confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others, accepts feedback from others and gives appropriate recognition to others.

• Strategic Thinking - Develops strategies to achieve organizational goals. Understands organization's strengths & weaknesses. Identifies external threats and opportunities. Adapts strategy to changing conditions.

• Problem Solving - Identifies and resolves problems in a timely manner. Develops alternative solutions.

• Project Management – Monitors progress, makes interim adjustments as necessary, communicates changes and evaluates product.

• Customer Service – Ensures that good and timely service is a priority. Responds to requests for service and assistance.

• Interpersonal Skills - Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others' ideas and tries new things.

• Computer Systems and Programs – Ability to learn and effectively utilize computer systems, current accepted word processing and spreadsheet software, and internal and external computer programs and forms.

• Communication - Speaks and writes clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Demonstrates group presentation skills. Participates in meetings.

• Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, builds morale and group commitments to goals and objectives and supports everyone's efforts to succeed.

• Change Management - Develops workable implementation plans, communicates changes effectively, builds commitment, monitors transition and evaluates results.

• Cost Consciousness - Works within approved budget, develops and implements cost saving measures and conserves organizational resources.

• Diversity - Demonstrates knowledge of EEO policy, shows respect and sensitivity for cultural differences, promotes a harassment-free environment and builds a diverse workforce.

• Safety and Security - Observes safety and security procedures. Determines appropriate action beyond guidelines. Reports potentially unsafe conditions. Uses equipment and materials properly.

• Attendance/Punctuality - Is consistently at work and on time and ensures work responsibilities are covered when absent.

CONTACTS
Internal Customers - All Facility Staff; External Customers – Governing Board, general public, insurance companies, the servicing provider, agents, policyholders, claimants, the Kansas Insurance Department, legal representatives, vendors, news media, community and professional organizations.

PHYSICAL DEMANDS
These physical demands are representative of those that must be met to successfully perform the essential functions of this job. While performing this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; and is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
 
 
 
  What is KAIP? 
 

Often referred to as “the assigned risk plan” the Kansas Automobile Insurance Plan is the state’s residual market for individuals or businesses who are unable to obtain coverage through the regular voluntary insurance markets.

The KAIP was established by the Kansas Legislature on November 20, 1950 under KSA 40-2102 to provide private passenger auto liability insurance to those unable to find coverage in the voluntary markets.  Physical damage coverage was added to the Plan later as the need arose.  Today, KAIP provides insurance coverage for private passenger autos, motor homes, motorcycles, non-owners, and many other personal lines risks.

The Plan was amended in 1984 to provide coverage for commercial autos.  KAIP now insures commercial autos and trucks, long-haul truckers, buses, taxis, limos, garage risks such as auto dealers and service operations, drive-away contractors, pizza delivery and other hired or non-owned risks.

Commercial risks are assigned to a servicing carrier under contract with the Plan to process the business, issue the policies, and pay the claims.  Costs are then assessed to all Kansas member companies under a pooling arrangement based upon commercial volume written in Kansas.

Private passenger auto assignments are direct to the insurance company and become that company’s book of business.  The volume of applications assigned to a company and the costs assessed annually to that company for KAIP operations are based upon that company’s voluntary liability writings in Kansas to the state’s total voluntary writings.

The Plan accepts applications from any agent licensed to write property and casualty insurance in Kansas.  Persons needing personal or commercial insurance should be able to rely on any Kansas agent (also referred to as Producer) for help securing insurance through the Plan.  Agents are expected to maintain an up-to-date manual of KAIP rules and rates and KAIP application forms.  The producing agent is expected to assist the insured with policy changes, claim reporting, and all normal duties expected of an agent.

The Plan is administered by a nine member Governing Board appointed by the Commissioner of Insurance.  Five members are representatives of insurance companies admitted and writing in Kansas, two members are licensed independent insurance agents, and two members represent the general public.  A Plan manager is employed by the Governing Committee (Board) to manage the daily affairs of the Plan.  The Committee meets three times each year with the fall meeting designated as the annual meeting.

Member companies are assessed a share of the Plan’s annual operating budget which is prepared by the Plan manager and approved by the Governing Committee during the fall annual meeting.  The assessment is determined as a percentage of the member company’s private passenger auto liability writings to the state’s total writings with a minimum fee assessed to all admitted members.

HISTORY OF THE PLAN

Known initially as the Kansas Automobile Assigned Risk Plan, the Plan officially began business in 1951 under KSA 40-2102.  The Act empowered the Kansas Insurance Commissioner to establish a plan of involuntary insurance for persons unable to find coverage in the voluntary markets.  The Act required insurers licensed and writing auto liability in Kansas to provide an involuntary plan of insurance for the otherwise uninsurable and that those member companies be assessed for the financial operation of the Plan based upon the volume of voluntary auto liability insurance written compared to the state’s total voluntary writings.  Thus, this non-profit entity is looked upon as a quasi governmental agency/private enterprise undertaking.

All admitted companies were required to subscribe to the Plan through Insurance Commissioner Frank Sullivan’s office by September 8, 1950.

Initially, Kansas statutes required liability insurance limits of $5,000/$10,000 bodily injury and $5,000 property damage on all registered autos.


Notable Events in KAIP History:  

January 1, 1958
The state’s Financial Responsibility Law went into effect.

July 1, 1965
The Kansas legislature raised mandatory bodily injury and property damage limits to $10,000/20,000/5,000.  Pickup trucks were defined as private passenger autos.

July 1, 1968
Uninsured motorists coverage was authorized by statute on a voluntary basis.

January 1, 1974
The Kansas Automobile Injury Reparations Act, commonly known as “the No-Fault law”, was enacted by the Kansas legislature as a means for compensating persons promptly for accidental bodily injury arising out of the ownership, operation, maintenance or use of a motor vehicle in Kansas.  This act also defined the conditions under which a lawsuit could be filed for pain and suffering.  Personal Injury Protection (PIP) were defined.

Mandatory bodily injury and property damage limits of $25,000/50,000/10,000 became law.

July 1, 1981
Uninsured motorists coverage was made mandatory.

January 1, 1984
The Kansas Automobile Insurance Plan was amended to provide coverage for commercial risks.


Plan Managers:

E.S. Vincent
January 1, 1951 to July 1, 1960

Charles Vance
July 1, 1960 to July 1, 1973

James Short
July 1, 1973 to January 1, 1977

Larry Hochstetler
January 1, 1977 to December 1, 1978

Clarence Hufft
December 1, 1978 to March 15, 1991

Donald Boyd
February 11, 1991 to May 5, 2006

Gary Domer
May 6, 2006 to present